Agile CRM's mobile app for iOS offers a robust set of tools designed to assist marketers and salespeople in acquiring, retaining, and serving customers effectively. Featuring a comprehensive range of capabilities such as Marketing Automation, Sales Enablement, Telephony, Helpdesk Support, Web Engagement, Social Media Integration, Email Campaign Management, and Mobile Marketing, Agile CRM serves as a versatile all-in-one CRM solution that is both cutting-edge and cost-effective.
Key Features of Agile CRM's All-in-One CRM:
- Create new tasks automatically for your team
- Streamline appointment scheduling online and automate processes from telephony to follow-up emails
- Access comprehensive contact views, deal tracking, lead scoring, real-time alerts, and in-depth analytics
- Gain 360-degree contact views
- Track deals, stages, and milestones to optimize your sales process
- Enhance sales efficiency through drag-and-drop project management within the CRM
- Seamless integration with Twilio, RingCentral, and SIP accounts
- Automated lead scoring, real-time alerts, and pre-qualified leads
- Incorporate gamification into sales strategies for increased engagement and collaboration
- Easily initiate calls to multiple contacts with the auto dialer feature
- Add leads, tasks, and deals directly from the Chrome browser with a single click
- Create automated marketing campaigns swiftly to generate more leads
- Automated lead scoring and contact segmentation based on various engagement factors
- Utilize advanced drag-and-drop tools for Marketing Automation
- Deploy custom popups, signup forms, coupons, and surveys for enhanced conversion rates
- Comprehensive email marketing functionalities including newsletters, personalization options, A/B testing, automation features, and detailed analytics
- Seamless integration of social media into marketing campaigns and contact management
- Contact-specific analytics and campaign performance metrics for improved return on investment
- Dynamic mobile marketing capabilities for personalized SMS communications with leads
- Effortlessly convert departing website visitors into loyal customers using exit intent popups
- Timely resolution of customer issues facilitated by the integrated ticketing system
- Categorize tickets and assign them to relevant groups for efficient management
- Set conditions to prioritize tickets and monitor status on a centralized dashboard
- Automate campaigns triggered by overdue ticket resolutions
- Develop pre-defined responses for prompt and consistent handling of common inquiries
- Receive automated suggestions based on canned responses and ticket labels to enhance efficiency
- Visualize comprehensive reports including received/resolved status, priority levels, SLA adherence metrics, first-response times, and more directly on your dashboard
- Display customizable widgets related to telephony, customer support, billing, social media engagement, e-commerce activities alongside customizable options on the ticket details page
Overview
Agile CRM is a Freeware software in the category Business developed by AgileCRM.
The latest version of Agile CRM is 1.0.2, released on 03/15/2024. It was initially added to our database on 03/15/2024.
Agile CRM runs on the following operating systems: iOS.
Users of Agile CRM gave it a rating of 2 out of 5 stars.
Pros
- Agile CRM offers a comprehensive set of features for sales, marketing, and customer service all in one platform.
- The software has a user-friendly interface that makes it easy to navigate and use.
- Agile CRM provides robust automation capabilities, allowing users to create workflows and automate tasks.
- It offers integrations with popular third-party applications like Gmail, Outlook, and Zapier.
- The software provides a free tier for small businesses or startups to get started with basic CRM functionalities.
Cons
- Some users have reported experiencing occasional bugs or technical issues with the software.
- The pricing can be a bit high for larger teams or enterprises, especially when compared to other CRM solutions on the market.
- The learning curve can be steep for users who are new to CRM software or complex automation workflows.
- While Agile CRM offers a lot of features, some users may find it overwhelming or unnecessary for their specific business needs.
FAQ
What is Agile CRM?
Agile CRM is a customer relationship management software designed to help businesses manage their sales, marketing, and customer service activities in one platform.
What are the key features of Agile CRM?
Key features of Agile CRM include contact management, lead scoring, email marketing, telephony integration, project management, and social media integration.
Is Agile CRM suitable for small businesses?
Yes, Agile CRM is suitable for small businesses as it offers affordable pricing plans and scalable features.
Does Agile CRM offer automation capabilities?
Yes, Agile CRM provides automation capabilities for tasks such as lead nurturing, email campaigns, and sales follow-ups.
Can Agile CRM integrate with other third-party applications?
Yes, Agile CRM offers integrations with popular third-party applications such as Gmail, Outlook, Zapier, and more.
Is customer support provided for Agile CRM users?
Yes, Agile CRM offers customer support through email, live chat, and phone to assist users with any questions or issues they may have.
Does Agile CRM offer a mobile app?
Yes, Agile CRM provides a mobile app for both iOS and Android devices, allowing users to access their CRM data on the go.
Can I customize Agile CRM to fit my business needs?
Yes, Agile CRM allows users to customize fields, workflows, and reports to suit their specific business requirements.
What security measures does Agile CRM have in place to protect user data?
Agile CRM employs data encryption, secure data centers, role-based access control, and regular security audits to protect user data.
Is there a free trial available for Agile CRM?
Yes, Agile CRM offers a free trial period for users to test out the platform and its features before making a purchase decision.
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